We invite our customers to thoroughly check any information related to their order as it cannot be cancelled or modified once the order is confirmed.

If you realize an error, please reach out to us at Team Robert Piguet and we will try our best to accommodate your request.

Once your order is shipped, you’ll receive an email with tracking information. 

Please note we deliver to different countries based on website domain.

https://www.robertpiguetparfums.com Ships to the United States only.

https://robertpiguetparfumseu.com Ships to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (50 of 52 provinces), Sweden, Monaco.

https://robertpiguetparfums.co.uk Ships to Guernsey, Isle of Man, Jersey, United Kingdom.

Orders are shipped via our trusted carriers (UPS, USPS, or local partners depending on the destination).

Orders received will be processed within 3 business days excluding Holidays. Once orders are processed and shipped you will receive an email confirmation with a tracking number. To track your order, click on the tracking number next to the order to view the delivery status of your order.

Standard shipping is 5-7 business days. 

Flat Rate Standard Shipping is $10.50 within the Continental US. All domestic orders over $75.00 receive free shipping. Regretfully, we cannot ship to Hawaii and Alaska.

We do not offer delivery in pick up points or in-store pick up. 

We accept Visa, MasterCard, Discover, American Express, Apple Pay, and Diners Club.

Express checkout options through Shop Pay, Paypal, Google Pay, Afterpay, and Venmo.

Corso Green Shipping Protection™ protects your order against theft, damage, and carrier mishandling. It is also leading the way to make all e-commerce shipments carbon neutral.

When it comes to shipping protection, Corso has you covered. Customers will be emailed by Corso right after checkout with helpful info in case of an order issue, and Corso concierge will provide support and find a resolution in the form of a new item or refund in less than 24 hours. That means no more smashed boxes and broken hearts.

Our partnership with Corso means fewer headaches, more peace of mind, and doing right by the planet.

Corso also calculates our customers' carbon footprint and the cost to offset it at checkout. For about 1% of your order total, customers can opt in to have 100% of carbon emissions associated with the order offset, and the order will be fully protected against theft, damage, and carrier mishandling. Carbon offset funds will be contributed to carefully selected projects in partnership with Cool Effect, a nonprofit whose projects are 100% scientifically verified and ethically proven.

We can only accept the return of Robert Piguet Parfums products purchased through our official website within 30 days of the original purchase, provided they are not used and sealed in their original packaging.

Discovery Sets and body lotions cannot be returned or exchanged.

The return shipping costs will be at the expense of the customer.

To initiate a return, kindly contact us at Team Robert Piguet

Please do not destroy or discard a product, even if you suspect it is defective or damaged, before contacting our customer service department. Doing so may affect your eligibility for a refund or replacement.

We can only accept the exchange of Robert Piguet products purchased through our official website within 14 days after the delivery date, provided they are not used and in their original packaging. The return shipping costs will be at the expense of the customer.

Discovery Sets cannot be returned or exchanged.

For any exchange request, kindly contact us at Team Robert Piguet and our Customer Care team will be pleased to assist you.

Items purchased from our official website cannot be returned in boutiques. For any return or exchange request, please contact our customer care team at Team Robert Piguet

We are the official online store for Robert Piguet Parfums. We guarantee the authenticity of our products. Additionally, we offer free shipping on orders over $75 and two complimentary samples on all orders.

The best place to store your fragrance is in a dark and cool place, away from humidity, sunlight, and high temperature.

Unlike many cosmetic products, perfume does not have a strict expiration date, but rather an ideal period of use. It is generally best enjoyed within three years, depending on storage conditions. To maintain its quality, store your fragrance in a cool, dark environment, away from humidity, direct sunlight, and heat.

After purchasing a Discovery Set, you’ll receive a promo code for 10% off. This code can be used toward any full-size fragrance (100ml or 200ml) and will be sent by email once you place your order.

All Robert Piguet Parfums are made in France.

Robert Piguet Parfums does not test any of its products on animals.

At Robert Piguet, we believe true perfumery is an art of balance. Our fragrances are composed using a blend of high-quality natural ingredients and safe, expertly crafted synthetic materials.

This approach allows us to achieve exceptional longevity, stability, and creative expression—while adhering to modern safety and regulatory standards.

Many iconic notes in fine fragrance cannot exist through natural extraction alone. It is through this harmony of nature and innovation that each Robert Piguet scent comes to life.

Every order placed on our website includes two complimentary samples.

We do not send or sell samples separately but you can discover Robert Piguet Parfums with our Discovery Sets. After purchase, you will receive a 10% coupon code redeemable on your next purchase of any full size fragrance (100 ml and 200 ml).

By subscribing, you will be among the first to hear about new products, events, and news from Robert Piguet Parfums.

Provide your email in the newsletter subscription field at the bottom of the website or during account creation.

Click the unsubscribe link at the bottom of any newsletter email to stop receiving updates from us.