Shipping, Payment and Returns
We offer you the convenience of paying with most major credit cards, or your PayPal account.
Orders are SHIPPED FREE via UPS within the U.S.
RETURNS:
Items can be returned with original proof of purchase, within 30 days of purchase. Return shipping and handling fees are the responsibility of the consumer.
www.RobertPiguetParfums.com uses the United Parcel Service (UPS) ground shipping for all products containing alcohol and aerosols. This is a legal requirement in the United States. Fragrance and aerosols cannot be shipped by air.
Returning an item:
Please include a copy of the packing slip enclosed within the original shipment and indicate item(s) being returned. Securely pack the merchandise and ship to: p>
FF&C Ltd.
16 East 40th Street, Suite 700
New York, NY, 10016
Attn: Return Department
We'll process your return within 7 days of receipt, though it will take longer to appear on your statement. If you provided an email address, we'll notify you via email when your return has been received and processed.
Note:
Only items purchased on robertpiguetparfums.com may be returned.
Exchanging an item:
Please note that we do not offer exchanges for returned products at this time.
Return Refunds and Credits:
We’ll issue you a full refund to your credit card for the price of any item that you return if your return is received within 30 days of the Purchase date.
Still have questions?
Call us at 1-888-4-FRACAS Monday - Friday, 9am -5pm.
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